1 Introduction
KirkiriyeWelcome to Kirkiriye. This Privacy Policy ("Policy") applies to all services offered through the Kirkiriye platform — including the website, mobile app, and any other digital channels. By using our website or app, you are deemed to have accepted this Privacy Policy.
Kirkiriye believes that every user's personal data belongs to them. That is why we follow the highest standards of technology and policy to protect your privacy. This Policy will explain:
- What types of information we collect.
- Why and how that information is used.
- How securely your data is stored.
- What rights you have and how to exercise them.
This Privacy Policy is part of our Terms and Conditionsan integral part of our terms. We recommend reading both together.
2 Data Collection
Kirkiriye collects two types of information from you — data you provide directly, and data collected automatically.
Directly Provided Information:
- Name, email address, and mobile number provided at the time of registration.
- National ID or passport details submitted for KYC verification.
- Payment information provided during deposits and withdrawals.
- Messages and information provided when contacting customer support.
- Information collected when you participate in promotions or surveys.
Automatically Collected Information:
- IP address and device information (browser, operating system).
- Session data showing which pages you visited and how long you spent on them.
- Behavioral data collected through cookies and tracking technologies.
- Gaming history, bet amounts, and outcome data.
- Log files and error reports.
| Data Type | Collection Time | Mandatory? |
|---|---|---|
| Name & Email | Register | Yes |
| Mobile Number | Register | Yes |
| Identity Document | KYC Verification | For Withdrawals |
| Payment Information | Transactions | Yes |
| Device & IP | Each Session | Automatic |
3 Purpose of Data Use
Kirkiriye does not use your information for unnecessary purposes. We only use your data for specific, legitimate purposes in accordance with this Privacy Policy:
- For account creation, management, and verification.
- To process deposits, withdrawals, and other financial transactions.
- To ensure security against fraud and money laundering.
- To provide customer support services.
- To create a personalized gaming experience for you.
- To keep you informed about promotional offers and bonuses (with your consent).
- To meet legal obligations and cooperate with regulatory authorities.
- To analyse and improve platform performance.
Kirkiriye never sells your information to third parties for marketing or advertising purposes.
4 Data Storage & Protection
Kirkiriye uses cutting-edge technology to protect your data. Our security framework is outlined in detail below:
- SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
- Database Encryption: Stored data is protected with AES-256 encryption.
- Two-Factor Authentication: Two-Factor Authentication is available to secure account access.
- Firewall Protection: Advanced firewall and intrusion detection system.
- Regular Audits: Security audits and penetration testing conducted by independent third parties.
- Restricted Access: Only authorised personnel have access to your data.
Always keep your password and login details confidential. Kirkiriye will never ask for your password via email or message.
5 Data Sharing
Kirkiriye does not sell your personal data to third parties. However, limited information may be shared in certain circumstances:
- Payment Processor: With payment gateway providers to process transactions.
- Game Software Providers: With software providers for game operation.
- Regulatory Authority: To authorities in order to comply with legal obligations.
- Fraud Prevention Services: With third-party specialists in account security.
- Legal Requirements: Upon a valid court order or lawful request from law enforcement.
All third parties with whom we share data are contractually bound to uphold our privacy standards and may only use your information for the agreed purposes.
7 Your Rights
Kirkiriye respects your data rights. You have the following rights:
- Right to Access: You can request to know what information we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or outdated information.
- Right to Erasure: Under certain conditions, you may request the deletion of your data.
- Right to Restrict Processing: In certain cases, you may request that the use of your data be restricted.
- Data Portability: You may request a copy of your data.
- Right to Object: You can opt out of marketing communications at any time.
To exercise these rights, contact our support team. We will generally respond to your request within 30 business days.
Some data may not be deletable due to legal or regulatory obligations. In such cases, we will explain the reason.
8 Protection of Minors
Kirkiriye is strictly for users aged 18 and above. We do not knowingly collect any information from minors.
- Age verification is carried out at the point of registration.
- If a minor is identified, the account will be closed immediately.
- Any data collected from a minor unintentionally will be deleted without delay.
If you are aware that a minor is using Kirkiriye, please notify our support team.
9 Data Retention Period
Kirkiriye does not retain your data longer than necessary. The general rules are:
- All data is retained while the account remains active.
- Financial transaction records are retained for up to 5 years after account closure (as required by law).
- KYC documents are deleted after a specified period in accordance with legal requirements.
- Marketing data is deleted immediately upon opt-out.
- Session logs are automatically deleted after 90 days as a general rule.
10 Policy Changes
Kirkiriye may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised. For significant changes, you will be notified via email or platform notification.
Continued use of the platform after any changes have been made will be taken as your acceptance of the updated Privacy Policy. We recommend checking this page regularly.
11 Contact
For any questions or concerns regarding our Privacy Policy, please reach out to our dedicated privacy team. We are always ready to assist you.
- Email: [email protected]
- Live Chat: Available on the platform 24/7.
- Response time: typically within 24 to 48 hours.
To submit a formal data protection complaint, visit our support page and reference "Privacy Request".